With us you will receive first-class IT Support continuously, all our staff are qualified to deal with issues over the phone. This ensures you are maximising your business potential and limiting the time you would otherwise waste trying to troubleshoot.
Our IT Support features
• Unlimited telephone & email support.
• Unlimited remote support (servers, PC’s & networks).
• Unlimited onsite break fix support (servers, PC’s & networks).
• Standard Service Desk hours 8.00am to 5.00pm daily.
• Preventative maintenance & updates.
• 24/7 Real-time monitoring & alerts.
• SLA driven response & resolution times.
• Helpdesk and Monitoring monthly reports.