Block Hour IT Support
We realize that not all businesses want to commit to an IT Support monthly contract, there is never a one size fits all product, so we have created packages to tailor to all companies.
WHAT ARE THE BENEFITS?
Pay up front or over 12 months.
Bolt on to your package should you go over your allocated time.
Same Service Level Agreements as contracted clients.
Reporting given for time spent on problems.
Access to our Helpdesk platform for full visibility.
EXAMPLES OF WHAT IS INCLUDED.
PC, Laptop, Printer, Network Device & Server problems.
All software & application issues.
Onsite support, consultancy and troubleshooting.
Cleaning viruses, ransomware or any security related issues.
Use your block hours for just about anything IT related.
HOW MUCH WILL IT COST YOU?
Block Hour IT Support options come in blocks of 5, up to 100 hours over the year & can be used over a 12 month period.